Delivery & Shipping

Looking for information about delivery and shipping? You’ve come to the right place! Just choose your country from the drop-down menu and voilà! Costs and timescales will appear.

Still have questions? Check out our handy FAQs page where we’ve gone into oodles more detail on all kinds of topics.

Need an answer to something super specific? No problem! Our awesome customer service team is here to help. Check out the Contact page for how to get hold of us, OR just click the Live Chat window in the corner of your screen to speak to us instantly!

Where would you like us to deliver to?

Please select a country.

Note: Certain regions may cost more, please check by entering your postcode at the checkout.

Shipping Prices

Frequently Asked Questions

Shipping Costs

Fast delivery (often next day) in the UK is available on most products if ordered before 9:01pm – if available it will be shown at the checkout, so if it’s not showing as an option it means we can’t get it there tomorrow. We charge a flat rate for any number of bottles to a single address with prices starting from £4.89 within UK Mainland.

If your order is likely to be delayed we will do our best to contact you, however, as we use external carriers to make our deliveries, we cannot offer an absolutely guaranteed service (although we do have a pretty good track record).

Someone must be there to sign for the delivery: A signature is *always* required on delivery, so if you aren´t going to be at home we´re more than happy to deliver to a work address. Alternatively we can request (although not guarantee) the delivery driver leave your order in a safe place or with a neighbour. Please note that parcels not signed for at the delivery address will not be insured against loss or damage. Simply pop a note into the ‘Delivery Instructions’ box in the checkout or give us a call after ordering to request this.

Please note: The information on this page should only be used as a guide to estimating the shipping costs of your order - all bottles vary in mass so the actual shipping cost of your order will depend on your individual order, but you can see the exact cost of shipping your order by adding the items to your basket, going to the checkout and selecting your destination country. Times shown are in working days.

Additional costs for specific delivery times (if selected fast shipping option at the checkout):
Before 9am	£7.75
Before 10am	£4.25
Before noon (8 - 12)	£3.55
After noon (12 - 6)	£2.01
Saturday Delivery	£2.00
Sunday Delivery	£2.00

Great news, we ship everywhere!

Well, almost everywhere – we can ship to most places, including UK, Europe, Australia and Asia!

There are a few places we can't ship at the moment, including Canada, Russia or Brazil, but we are working on it.

Sending to the USA

Ok, there's no way to sugar coat this, so we're just going to come right out and say it, we're stopping delivery to the US.

We'd love to be able to have some idea how and if this is going to change in the future, but we just don't want to give any false hope.

Suffice to say, 2 things are true:

USA are extremely important to us, and we are *incredibly* sorry about this.
We are working very hard on ways to be able to provide services again with the help of wholesale and retail partners based in-country.

Thank you for all your incredible support over the years.

Countries we cannot ship to

Please note we are currently unable to ship to the following countries:

Aaland Islands
Antarctica
Argentina
Bahrain
Bangladesh
Belarus
Bermuda
Bosnia And Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Cambodia
Canada
Cayman Islands
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Republic Of
Cote D'ivoire
Cuba
Ecuador
Egypt
Falkland Islands (Malvinas)
Faroe Islands
Finland
French Southern Territories
Georgia
Guinea-Bissau
Haiti
Heard And Mc Donald Islands
Indonesia
Iran (Islamic Republic Of)
Iraq
Ireland
Jordan
Kazakhstan
Kenya
Korea, Democratic People's Republic Of
Kuwait
Liberia
Macedonia, The Former Yugoslav Republic Of
Mexico
Montenegro
Myanmar
Nepal
Netherlands Antilles
Niue
Oman
Pakistan
Palestinian Territory, Occupied
Philippines
Pitcairn
Poland
Puerto Rico
Qatar
Reunion
Russian Federation
Rwanda
Saint Helena
Sao Tome And Principe
Saudi Arabia
Somalia
South Georgia And The South Sandwich Islands
Sudan
Svalbard And Jan Mayen Islands
Syrian Arab Republic
Thailand
Tokelau
Trinidad And Tobago
Turkey
Turkmenistan
Ukraine
United Arab Emirates
United States
United States Minor Outlying Islands
Uruguay
Vatican City State (Holy See)
Vietnam
Virgin Islands (U.S.)
Wallis And Futuna Islands
Western Sahara

Do we ship to your country?

To get a quote for shipping costs and times you can place any number of items in the shopping basket and go to the delivery page in the checkout to see the cost and times, you will not be asked for payment until you confirm your selections.

If your order is being sent outside the UK, you may be subject to customs charges within the destination country. Whilst Master of Malt can´t be held responsible for these - we find that most packages tend to get through unhindered, with the exception of Norway - who it turns out employ customs officers who are really, really good at their jobs...

Can I get my order next day?

We strive to offer the fastest delivery possible; this generally means you will get your package next day, although unfortunately we cannot guarantee this for every order.

If next day delivery is available it will be offered as a delivery option at the checkout - if the next working day isn’t advertised in the list of available services then we’re afraid next day delivery isn’t available for your order.

Delivery within the UK?

Highlands and Islands: Although we will do our very best to deliver your order as quick as possible, we are unable to guarantee a 24hr delivery service to some areas of Scotland. If you live here it will take two days, and we'll calculate accurate delivery charges at the checkout:

AB30-31
AB33-38
AB41-45
AB51-56
AB63
BT

DD8-10
FK83
FK17-21
PH10-11
PH13-14
TD15 2

HS1-9
IV
KA27-28
KW1-3
KW5-17
PA20-49

PA60-78
PH17-26
PH30-44
PH49-50
ZE

Gift Orders

Is your order a gift? We don’t include any billing information with your order and you can include a free gift card to let the recipient know who it’s from.

What do I do if my order has not arrived on time?

Follow the link in your tracking email to see the online tracking and for the customer service contact number of the courier. We use services provided by the following couriers:

ParcelForce - parcelforce.com - Telephone (UK): 0844 800 4466
Royal Mail - royalmail.com - Telephone (UK): 08457 740 740
DPD Local - dpdlocal.com - Telephone (UK): 0121 275 0500
TNT - tnt.com - Telephone (UK): 0800 032 9680

Accepted forms of payment

We accept Paypal, Amazon Pay, Bank Transfer, Visa, Mastercard and AMEX.

Minimum order amount

At present we have no minimum order amount.

Currency converter

For help with converting currency, please visit XE at http://www.xe.com/. Then scroll a little bit down to find the Universal Currency Converter.

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Currency and Delivery Country

Delivery & Shipping

Shipping Costs

Great news, we ship everywhere!

Sending to the USA

Countries we cannot ship to

Do we ship to your country?

Can I get my order next day?

Delivery within the UK?

Gift Orders

What do I do if my order has not arrived on time?

Accepted forms of payment

Minimum order amount

Currency converter

Hello

Currency and Delivery Country

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Delivery & Shipping

Shipping Costs

Great news, we ship everywhere!

Sending to the USA

Countries we cannot ship to

Do we ship to your country?

Can I get my order next day?

Delivery within the UK?

Gift Orders

What do I do if my order has not arrived on time?

Accepted forms of payment

Minimum order amount

Currency converter